Order management

Order Communication

Your Messaging Center is where you receive messages from us. To view your inbox:

  • Once logged in, from your account, click Orders >View & Messages to the Specific Order

Payment Information

  • Once you have found the service that you would like to order, choose the package and if any extras then customize your order according to your requirements and preferences and click Continue.
  • Once you’ve clicked Continue the product will be added to your chart, review it and then proceed to checkout where you can select your preferred payment method or choose to Pay through PayPal or stripe directly. On the right side of the page, you will see the breakdown of the order price, any applicable taxes, and fees. If you have a discount code, be sure to input it here.
  • Make sure you have confirmed the payments until you see the order completion page and your order will be processed, you will be charged, and the order page will be created.
  • To add an available Extra to your order, open your account page and go to the order tab. Here, you will see the option to message me and ask for the extra service.
  • I will send you a PayPal or Stripe Invoice for the Extra service you would like to purchase. 

Notes:

  • Keep in mind that Extras may modify your order’s delivery time frame.
  • When you ask a custom offer or a quote, you will see an invoice link at your message center or email and see the relevant button to complete the purchase/pay.

Save your preferred method of payment for an easier and faster checkout when purchasing. You can save your credit or debit card, into your account as your preferred method of payment. To see how to set up your preferred method, see the instructions below.

Credit Card

 To save your card details:

  1. On the Checkout page, select Credit & Debit Cards.
  2. Mark the Save payment information checkbox.
  3. Complete the required card details.
  4. Click Place Order

Your card details will now be saved for the next purchase!

Removing a saved payment method

To remove your saved card details:

  1. Login and click on your profile, then Payment Method.
  2. In the Credit Card for Payments section, click Remove.

Can I pay with my credit card? Yes, you can pay with your credit card or debit card. For more information on payment methods, Paying for Services.

What if I’m not happy with my delivery? If you are not happy with your delivery, you can always ask the seller for revisions. You can also resolve any further issues with your order through our Resolution Center.

How do I contact you /the seller before I place my order? Within the service page you will see the chat button or at the home page, you will see a “Get in Touch” form and the chat button. We recommend contacting your seller/ me before placing your order, especially if you have specific requirements.

  • We would like you to be happy and we will do our best to not get a cancelation request houver we understand sometimes it can happen. Please Communicate with us within 2 hours of your order and we will refund your order.
  • Once an order is marked as complete, you can tip the seller by clicking the button below.

Support/ Tip 

How much can I tip?

  • Is up to you how much you want to tip the seller.

To apply a promo code:

  1. Once you have found the service that you would like to order, click Continue.
  2. Once you’ve clicked Continue the product will be added to your chart, there is a box labeled  Coupon add the code and click apply OR
  3. After review it and then click proceed to checkout where you can find the section to apply the promo code.
  4. Have a coupon? Click here to enter your code and click Apply.
  5. When you are finished, click pay through PayPal or stripe directly.

 Why wasn’t my promo code applied to my purchase?

Promo codes have to be input manually on the checkout page. Once you input the promo code you need to click on the apply button. If this is not done the promo code is not applied to the purchase or has expired.

Revisions

Please Read each package how many revision offers.

  • Revisions should be asked before the order marked Completed
  • Revisions must be requested within three days of the delivery or the order will be automatically marked as Completed.
  • After the order is completed there is a charge of 10$ for each extra revision or revision that are been required after you have accepted the order.
  • Communicate the changes you require as clearly as possible, by sending screenshots if it is needed.
  • Make sure you keep the communication into the order messaging center (if you don’t receive a reply within 24 hours please send us an email HERE.

Subscriptions

We are giving a 7-day free trial for you to try our #HE Membership program to promote inside our Private Facebook Community Helping Entrepreneurs Save Precious Time , after  7 days you will be billed automatically if you have not cancel your membership. *Always keep an eye to your email. You will be notified 2 day in prior.

Trial is only Available to Monthly Plan.

  • The First Payment will be proceeded immediately after the end date of the trial. 
  • In case that the payment method is not reachable by our system, your subscription will be suspended until the payment is received.
  • You can request a cancellation of the subscription anytime and you will not be billed for the next month.